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Are you not happy with SEMrush? You can cancel your SEMrush subscription and get a refund very quickly.
Continue reading this article to learn how.
Table of Contents
What is the SEMrush Cancellation Policy?
According to SEMrush’s cancellation policy, you can cancel your SEMrush subscription at any time. And after you’ve canceled your subscription you can still use SEMrush until your billing cycle expires.
There’s also a 30-day grace period for your saved projects in the database if you change your mind (your projects will be deleted after 30 days).
If you cancel your SEMrush account in the first 7 days of an active SEMrush subscription, you’ll be eligible to get a refund.
How to Cancel SEMrush Subscription?
There are several ways to cancel a SEMrush subscription, and they’re all listed below with mini-tutorials to help you choose the method that works best for you.
#1- Cancel SEMrush Via Email
You can send your cancelation request to this email firstname.lastname@example.org. Make sure you use the same email you used to open a premium SEMrush account.
If you use some other email address, be prepared to give additional info to them like:
- Type of credit card;
- Date of last payment;
- Billing amount;
- Final four numbers of a credit card.
Note: they ask for this extra info to prevent abuse and fraud.
#2- Cancel SEMrush Over the Phone
Use this phone number (1-800-815-9959) to contact SEMrush to cancel your subscription. You can reach them from Monday to Friday, from 10 am to 6 pm.
#3- Cancel SEMrush via Their Website
Here are the steps:
- log in to your account;
- Then click on the subscription info page;
- Click on “Active” next to “Recurring” above your subscription
- Click on “Contact us”;
- Fill in your personal details;
- Then select “I want to cancel my SEMrush account”;
- From the drop-down menu choose the reason why you want to cancel your SEMrush subscription;
- Type in all required credit card info;
And that’s how you cancel SEMrush.Here are 3 Simple Ways to Cancel SEMrush Click To Tweet
How to Cancel SEMRush Free Trial?
You can cancel SEMrush free trial run the same way you cancel a paid SEMrush subscription.
Take a look at the 3 mini tutorials above and pick one that works best for you.
What Will Happen After You End Your Semrush Subscription?
- After canceling SEMrush your account will be downgraded to the feature-limited, permanent free SEMrush account you can use forever.
- After 30 days all saved projects will be deleted and lost forever;
- If you change your mind within the 30-day time frame and resubscribe to a SEMrush paid plan, your saved data will be preserved and ready to be used again. And if you go for one of the SEMrush annual plans, you can lock in a lifetime 17% discount on SEMrush.
How to Cancel SEMrush in 2023 FAQ
My SEMrush cancelation guide would be incomplete without a thorough FAQ section, agree?
#1- Will I Get a Refund if I Cancel My SEMrush Subscription?
You will get a refund when canceling your SEMrush subscription, but only if you cancel and request your money back in the first 7 calendar days.
#2- Do I Really Need to Cancel a Free Trial Run of SEMrush?
Yes, you need to cancel SEMrush free trial run because if you don’t, your credit card will get charged once the trial is over and you will regret not canceling sooner.
#3- Will I Need to Explain Why I Want to Cancel SEMrush?
You will need to give a reason (you can pick from a drop-down menu) why you’re canceling your SEMrush account.
#4- Can I Reuse My Bank Card to Open Another SEMrush Account?
You can’t reuse your card to open another SEMrush account. This is because SEMrush keeps track of credit cards used and they will know your card has been used in the past to get a paid SEMrush subscription.
You will need a new credit card for a new SEMrush premium account or a new free trial run.
#5- Does Cancelling My SEMrush Account Automatically Deletes My SEMrush Account?
Canceling Your SEMrush Account doesn’t automatically delete your SEMrush account. Instead, you need to send SEMrush customer support an email with your request to delete the account.
This will get the SEMrush content deletion process started.
#6- How to Deactivate SEMrush Account?
You can deactivate your premium SEMrush account by canceling your subscription.
If you want to deactivate your free SEMrush account, then you’ll need to completely delete your account. To delete the SEMrush account you need to contact SEMrush support.
#7- How to Manually Delete Credit Card Info From My SEMrush Account?
You can’t manually delete your credit card info from your SEMrush account.
According to SEMrush, 2 years after you’ve canceled your account, your credit card info will be deleted automatically.
#8- Are Other SEO Tools and SEMrush Alternatives Easy to Cancel as Well?
I’ve been in the internet and digital marketing field for many years now, and I use a ton of tools during those years.
Here are the SEMrush alternatives I used in the past and was able to cancel easily.
- Yoast (SEMrush vs Yoast SEO)
- SpyFu (SEMrush vs Spyfu)
- Moz (SEMrush vs Moz)
- Ahrefs (SEMrush vs Ahrefs)
- Serpstat (SEMrush vs Serpstat)
- Screaming Frog (SEMrush vs Screaming Frog)
- Majestic SEO (SEMrush vs Majestic SEO)
- Long Tail Pro (SEMrush vs Long Tail Pro)
- Google Analytics (SEMrush vs Google Analytics)
- Google Search Console (SEMrush vs Google Search Console)
- BuzzSumo (SEMrush vs BuzzSumo)
- SE Ranking (SEMrush vs SE Ranking)
- UberSuggest (SEMrush vs UberSuggest)
- Mangools (SEMrush vs Mangools);
Out of all of these tools, Google Analytics and Google Search Console are free tools and there’s no need to ever cancel them. You can simply delete your accounts.
Other services listed are paid SEO/SEM tools that can help you with your marketing and yes, all those tools can be canceled easily.
I know from personal experience.
#9- Can I Downgrade My SEMrush Account Instead of Canceling it?
You can downgrade your SEMrush premium account to a free account simply by canceling your premium subscription. This will remove access to paid SEMrush but will unlock access to a free SEMrush account.
You can also downgrade from, for example, SEMrush Business to SEMrush Guru. To downgrade SEMrush you need to contact SEMrush support.SEMrush Cancelation Guide FAQ- Your Questions Answered! Click To Tweet
How to Cancel SEMrush Premium Account in 2023 (Conclusion)?
I hope that this article was helpful to you and that you now know how to cancel your SEMrush subscription and free trial.
If you have any questions or suggestions let me know in the comment section down below!
You can also read my SEMrush review next!
Nikola Roza is an affiliate marketer and blogger behind Nikola Roza- SEO for the Poor and Determined. He writes for bloggers who don't have huge marketing budgets and who still want to carve out a niche online and a better life for themselves. He's also passionate about precious metals IRAs and how to invest in gold and silver for a safer financial future. Learn about Nikola here, or read his blog posts and guides here.