Return Policy
At Nikola Roza, we want you to be completely satisfied with your purchase. We offer a hassle-free process to refund, replace, or exchange any item(s) within 30 days of delivery, no questions asked.
Here are the steps:
1. Login: Click on the Login button. (Step 1)
2. Access Your Order: Click on Order. (Step 2)
3. Initiate Return: Click on Return Order. (Step 3)
Select the order number for the item you wish to return. (Step 4)
4. Select Item Details: Check the box next to the size or variant of the item (Step 5)
Click the box that says return Items to generate a return order number.
5. Return Order Number page: Inside the Package:
Include a copy of your return order number page or write the return order number inside with the items you are returning.
6. Shipping Instructions:
Prepay all return shipping charges using your preferred shipping carrier.
For your protection, insure the package for the full value of the items plus shipping charges and send it with signature required.
Return Address: Rtanjska 23 Boljevac, Serbia.