Augusta Precious Metals Refund Policy- What You Need to Know
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Are you wondering what’s the refund policy of Augusta Precious Metals gold IRA company?
My guide below tells you everything you need to know.
Table of Contents
What is the Augusta Precious Metals Refund Policy?
Augusta Precious Metals’ refund policy is that as a first-time buyer, you get 7 days to change your mind.
Augusta Precious Metals will refund 100% of your money if you decide to cancel your order within the first 7 days.
However, APM’s money-back guarantee is valid only for first-time purchases. Your refund request will be rejected if you’re a repeat customer and you want to cancel your new shipment of gold and silver that you ordered from Augusta.
Note: If you’re from a US state whose laws mandate a longer cancellation time, Augusta Precious Metals will respect that and you will have a longer time period to cancel your order and get your money back.
Augusta Precious Metals also offers a 7-Day Price Protection Program guarantee on premium coins.
Augusta Precious Metals will refund you the difference between the higher and lower costs of gold and silver if the market price of the precious metals you bought declines within seven days of your purchase.
How Can I Request a Refund From Augusta Precious Metals?
There are three ways to request a refund from Augusta Precious Metals:
- via their contact page;
- via live chat;
- via telephone.
Requesting a Refund from Augusta Precious Metals via Their Contact Page
Here’s how you can request a refund from Augusta via their contact page.
First, click this link and go to the Augusta Precious Metals homepage.
Second, click on the menu button in the top left corner and then click the “Contact us” link.
Third, fill in your message and hit send.
Requesting a Refund from Augusta Precious Metals via Live Chat
Another way to request a refund from Augusta Precious Metals is via live chat.
First, click this link and go to the APM homepage.
Second, click the live chat button in the lower right corner.
Third, fill in your message and send your message.
Requesting a Refund from Augusta Precious Metals via Telephone
The third way to request a refund is to call Augusta Precious Metals via telephone.
APM offers two telephone numbers, one for new Augusta customers and one for repeat Augusta customers.
Since you can only get a refund as a new customer, the number you need to call is 800-700-1008.
Pro tip: As I explained in my Augusta Precious Metals customer support guide you can also contact Augusta via Facebook, Twitter and LinkedIn.
However, I don’t recommend it. They might be slow to respond and your 7 days will pass without you getting a timely reply from them.
Always go the most official route when contacting a silver IRA company on a serious matter, and in this case it’s the “contact us” form, live chat and telephone.
Augusta Precious Metals Refund Policy Guide (Conclusion)
You’ve learned the three ways to contact Augusta Precious Metals customer support and get a refund on your order.
If you have any questions, send them in the comment section below.
Nikola Roza
Nikola Roza is an affiliate marketer and blogger behind Nikola Roza- SEO for the Poor and Determined. He writes for bloggers who don't have huge marketing budgets and who still want to carve out a niche online and a better life for themselves. He's also passionate about precious metals IRAs and how to invest in gold and silver for a safer financial future. Learn about Nikola here, or read his blog posts and guides here.