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This is my honest and thorough Priority Gold review for 2026. Is Priority Gold a Scam? Or is it a legitimate precious metals investment company/
Priority Gold is a reputable U.S.-based precious metals dealer specializing in selling physical gold, silver, platinum, and palladium for both direct investments and retirement accounts (IRAs).
The company holds an A+ BBB rating and strong scores across multiple customer review platforms, with over 500 positive reviews praising its straightforward, no-pressure approach.
Opening a gold IRA involves a $50 setup fee, $100 annual storage, and $100 annual service fee, though Priority Gold covers the first year’s administration costs for all new customers and the first year of storage for investments of $50,000 or more.
The company works with trusted partners, Strata Trust and Delaware Depository, to manage and secure client assets.
On the downside, Priority Gold has a strict no-refund policy, offers no cryptocurrency IRA options, and doesn’t trade exotic metals like osmium, ruthenium, iridium and rhodium.
Priority Gold has never faced a customer lawsuit, which is a reassuring indicator of its integrity.
What is Priority Gold? Are They a Legitimate and Reputable Gold Investment Company? Or are They a Scam?
Priority Gold is a trusted and reputable precious metals dealer from the United States that offers competitive pricing, excellent customer service, and a streamlined purchasing process. It’s not a scam gold IRA company.
It specializes in selling physical precious metals (gold, silver platinum and palladium) both for direct investments and retirement accounts (IRAs).
| Name | Priority Gold |
|---|---|
| Date founded | 2001 |
| Location | 5005 Lyndon B Johnson Fwy Suite 300, Dallas, TX 75244, United States |
| CEO | Scott Courtney |
| Precious metals | Gold, silver, platinum and palladium |
Priority Gold has an A+ rating on the Better Business Bureau and has been accredited there since 12/17/2023.
It is a National Coin & Bullion Association member and also has an AAA rating with the Business Consumer Alliance.
Priority Gold doesn’t have a huge number of customer reviews online. But, those that exist are highly positive and customers praise the company for easy transactions, no-pressure selling and helpful website and customer support.
I talk about Priority Gold’s verified customer reviews in detail below, so keep reading.
What are the Fees for Opening a Gold IRA With Priority Gold?
The fees for opening a gold IRA with Priority Gold are:
- The account setup fee which is $50;
- The annual storage fee which is $100;
- The annual service fee which is $100;
- Wire fee which is $35;
Most of the fees associated with opening a gold IRA account with Priority Gold are tied to the depository storing the gold and the account custodian managing your account.
Priority Gold most often works with the Strata Trust company to set up gold IRAs and Delaware Depository to store precious metals. These are both reputable and legitimate companies with years and years in the business.
As courtesy to new customers Priority Gold will cover the administration fee for the first year of your account. This company will also pay for the first year of storage if you decide to invest $50,000 or more.
| Cost | Details |
|---|---|
| Set-up fee | $50 |
| Annual storage fee | $100 |
| Annual service fee | $125 |
| Wire fee | $35 |
How to Open a Gold IRA With Priority Gold?
To open a gold IRA with Priority Gold you should:
- Call Priority Gold, speak to a department representative and provide account holder information.
- Pick the precious metal bullion you wish to acquire.
- Fund the account through a cash deposit. Or do a rollover from an existing IRA, 401(k) account, or similar retirement plan.
- Approve the transfer instructions and the purchase of eligible precious metals to be held your new gold IRA account.
Note: Priority Gold is a precious metals dealer. This company doesn’t manage gold IRA accounts by itself.
Instead, its IRA department walks new customers through the process of creating an account with an IRS-approved custodian and depository.
7 Pros to Opening a Gold IRA With Priority Gold
1- Excellent Reputation on Popular Customer Reviews Website
Priority Gold has a nearly spotless reputation on popular customer review websites. Combined they have 500+ positive customer reviews and <10 negative reviews. That’s an excellent result for this gold IRA company.
| Consumer Watchdog Websites | Number of reviews | Score | Number of complaints in the past 12 months |
|---|---|---|---|
| BBB | 126 | A+ (4.86/5) | None or very few complaints |
| Trustlink | 45 | 5/5 | no profile |
| ConsumerAffairs | 15 | 4.7/5 | None or very few complaints |
| Google My Business | / | / | No profile |
| Trustpilot | 127 | 4.7/5 | None or very few complaints |
2- Platinum and Palladium Products Available
Priority Gold sells platinum and palladium products. This is important because diversifying precious metals when investing is usually better than investing in a single metal.
And it’s a lot less hassle to do it through a single gold IRA than trough multiple.
3- Paid Fees for the First Year for Eligible Customers
Priority Gold covers the IRA administration cost for one year for all new customers.
This company will also pay for the first year of storage if you invest $50,000 or more.
This is obviously a benefit because not paying is obviously better than paying.
However, some U.S. gold investment companies are more generous when it comes to removing IRA fees from the equation.
For example, Augusta Precious Metals waives all fees for 10 years for all customers.
4- Priority Gold Work With Reputable Custodian and Depositories to Safeguard and Manage Gold IRAs
Priority Gold works with reputable custodian services and precious metal depositories to safeguard and manage gold IRAs.
This company works most often with the Strata Trust company to set up gold IRAs and Delaware Depository to store precious metals for their clients.
Both of these companies are highly trusted institutions that are also IRS certified.
5- Free Silver Bonus Available (for Qualified Purchases)
Priority Gold offers $5,000 free silver for qualified purchase.
To qualify you need to open a gold IRA account with them and your investment need to be large enough.
Unfortunately, I can’t tell you exactly how much you need to invest because that’s something you’ll need to discuss with a Priority Gold representative.
6- Excellent Buyback Policy
Priority Gold have an excellent buyback policy.
7- Excellent Customer Support
Priority Gold have excellent customer support. You can contact them via email, via phone, via their website’s contact form or even via their X profile.
Contacting them by phone is your fastest option, followed by writing to them via contact form and email.
Note: you can get in touch with Priority Gold even if you’re not one of their customers. They’ll help you regardless of whether you bought gold or want to buy it from them.
4 Cons and Complaints to Opening a Gold IRA With Priority Gold
The cons to Priority Gold are that this company has faced one lawsuit from a former employee over a labor dispute, but no customer lawsuits, which is a positive sign for investors.
Second, Priority Gold doesn’t offer Bitcoin or cryptocurrency IRA options, nor does it trade exotic precious metals like rhodium or iridium and base metal products like copper.
Additionally, Priority Gold enforces a strict no-refund policy, with the only exception being counterfeit coins reported within 90 days of purchase, after which no refunds are issued regardless of circumstances.
The bottom link is that Priority Gold has its share of flaws, but you don’t have to worry about gold IRA frauds and tricks if you decide to work with them.
1- One Previous Lawsuit Against the Company
Priority Gold have been sued, once. It’s a Labor and Employment lawsuit filed against this company by a former employee.
Getting sued is obviously not good, but from your perspective as a potential investor it’s better for a gold investment company to be sued by a former employee than by a former customer.
So far no customer has ever sued Priority Gold, which is a good sign.
2- No Bitcoin IRA Option Available
Priority Gold isn’t a Bitcoin IRA company. You won’t be able to add Bitcoin and other cryptocurrencies to your retirement portfolio if you decide to open a gold IRA account with them.
3- No Exotic Precious Metals Available
Priority Gold only sells the four most popular precious metals (gold, silver, platinum and palladium). It doesn’t sell more exotic noble metals like rhodium, osmium, ruthenium and iridium.
It also doesn’t sell base metal bullion like for example JM Bullion does (JM Bullion sells copper bullets, bullion and rounds).
4- Strict Refund Policy
Priority Gold have a strict refund policy. They don’t give out refunds at all except in cases you find counterfeit coins within the coins you bought.
In that case you’ll receive replacement coins or a refund for those fake coins but only if you reported them to Priority Gold within the first 90 days of your purchase.
There will be no refunds after 90 days even with counterfeit coins.
Priority Gold Review- Legit or Scam? Pros, Cons, Fees and Customer Reviews Included (Conclusion)
Priority Gold is a reputable U.S. precious metals dealer offering gold, silver, platinum, and palladium for direct investments and IRAs.
It holds an A+ BBB rating and 500+ positive customer reviews praising its transparent, no-pressure service. Gold IRA fees include a $50 setup, $100 annual storage, and $100 annual service fee, with first-year costs covered for new customers.
The company partners with trusted institutions like Strata Trust and Delaware Depository for account management and storage.
Drawbacks include a strict no-refund policy, no cryptocurrency options, and no exotic metals. Priority Gold has never faced a customer lawsuit, a strong confidence indicator.
My Priority Gold review for 2026 is over.
References:
- Priority Gold BBB profile- https://www.bbb.org/us/tx/dallas/profile/gold-sellers/priority-gold-0875-91341828
- Priority Gold disclaimer- https://prioritygold.com/disclaimer/
- Priority Gold buyback policy- https://prioritygold.com/buy-back-policy/
- Priority Gold Trustpilot profile- https://www.trustpilot.com/review/www.prioritygold.com
- Priority Gold Trustlink profile- https://www.trustlink.org/Reviews/Priority-Gold-207172063
Nikola Roza
Nikola Roza is a blogger behind Nikola Roza- SEO for the Poor and Determined. He writes for bloggers who don't have huge marketing budget but still want to succeed. Nikola is passionate about precious metals IRAs and how to invest in gold and silver for a safer financial future. Learn about Nikola here.