Priority Gold Review 2026- Legit or Scam? Pros, Cons, Fees and Customer Reviews Included

This is my honest and thorough Priority Gold review for 2026. Is Priority Gold a Scam? Or is it a legitimate precious metals investment company/

Priority Gold is a reputable U.S.-based precious metals dealer specializing in selling physical gold, silver, platinum, and palladium for both direct investments and retirement accounts (IRAs).

The company holds an A+ BBB rating and strong scores across multiple customer review platforms, with over 500 positive reviews praising its straightforward, no-pressure approach.

Opening a gold IRA involves a $50 setup fee, $100 annual storage, and $100 annual service fee, though Priority Gold covers the first year’s administration costs for all new customers and the first year of storage for investments of $50,000 or more.

The company works with trusted partners, Strata Trust and Delaware Depository,  to manage and secure client assets.

On the downside, Priority Gold has a strict no-refund policy, offers no cryptocurrency IRA options, and doesn’t trade exotic metals like osmium, ruthenium, iridium and rhodium.

Priority Gold has never faced a customer lawsuit, which is a reassuring indicator of its integrity.

What is Priority Gold? Are They a Legitimate and Reputable Gold Investment Company? Or are They a Scam?

Priority Gold is a trusted and reputable precious metals dealer from the United States that offers competitive pricing, excellent customer service, and a streamlined purchasing process. It’s not a scam gold IRA company.

It specializes in selling physical precious metals (gold, silver platinum and palladium) both for direct investments and retirement accounts (IRAs).

Name	Priority Gold
Date founded	2001
Location	5005 Lyndon B Johnson Fwy Suite 300, Dallas, TX 75244, United States
CEO	Scott Courtney
Precious metals	Gold, silver, platinum and palladium

Priority Gold has an A+ rating on the Better Business Bureau and has been accredited there since 12/17/2023.

It is a National Coin & Bullion Association member and also has an AAA rating with the Business Consumer Alliance.

Priority Gold doesn’t have a huge number of customer reviews online. But, those that exist are highly positive and customers praise the company for easy transactions, no-pressure selling and helpful website and customer support.

I talk about Priority Gold’s verified customer reviews in detail below, so keep reading.

What are the Fees for Opening a Gold IRA With Priority Gold?

The fees for opening a gold IRA with Priority Gold are:

• The account setup fee which is $50;
• The annual storage fee which is $100;
• The annual service fee which is $100;
• Wire fee which is $35;

Most of the fees associated with opening a gold IRA account with Priority Gold are tied to the depository storing the gold and the account custodian managing your account.

Priority Gold most often works with the Strata Trust company to set up gold IRAs and Delaware Depository to store precious metals. These are both reputable and legitimate companies with years and years in the business.

As courtesy to new customers Priority Gold will cover the administration fee for the first year of your account. This company will also pay for the first year of storage if you decide to invest $50,000 or more.

Cost	Details
Set-up fee	$50
Annual storage fee	$100
Annual service fee	$125
Wire fee	$35
Physical Gold Account Annual Fee	$0
Shipping Fee (Non-IRA Purchases)	Waived for non-IRA purchases

How to Open a Gold IRA With Priority Gold?

To open a gold IRA with Priority Gold you should:

• Call Priority Gold, speak to a department representative and provide account holder information.
• Pick the precious metal bullion you wish to acquire.
• Fund the account through a cash deposit. Or do a rollover from an existing IRA, 401(k) account, or similar retirement plan.
• Approve the transfer instructions and the purchase of eligible precious metals to be held your new gold IRA account.

7 Pros to Opening a Gold IRA With Priority Gold

1- Excellent Reputation on Popular Customer Reviews Website

Priority Gold has a nearly spotless reputation on popular customer review websites. Combined they have 500+ positive customer reviews and <10 negative reviews. That’s an excellent result for this gold IRA company.

Consumer Watchdog Websites	Number of reviews	Score	Number of complaints in the past 12 months
BBB	126	A+ (4.86/5)	None or very few complaints
Trustlink	45	5/5	None or very few complaints
ConsumerAffairs	15	4.7/5	None or very few complaints
Google My Business	/	/	No profile
Trustpilot	127	4.7/5	None or very few complaints

2- Platinum and Palladium Products Available

Priority Gold sells platinum and palladium products. This is important because diversifying precious metals when investing is usually better than investing in a single metal.

And it’s a lot less hassle to do it through a single gold IRA company than through multiple.

3- Paid Fees for the First Year for Eligible Customers

Priority Gold covers the IRA administration cost for one year for all new customers.

This company will also pay for the first year of storage if you invest $50,000 or more.

This is obviously a benefit because not paying is obviously better than paying.

However, some U.S. gold investment companies are more generous when it comes to removing IRA fees from the equation.

For example, Augusta Precious Metals waives all fees for 10 years for all customers.

4- Priority Gold Work With Reputable Custodian and Depositories to Safeguard and Manage Gold IRAs

Priority Gold works with reputable custodian services and precious metal depositories to safeguard and manage gold IRAs.

This company works most often with the Strata Trust company to set up gold IRAs and Delaware Depository to store precious metals for their clients.

Both of these companies are highly trusted institutions that are also IRS certified.

5- Free Silver Bonus Available (for Qualified Purchases)

Priority Gold offers $5,000 free silver for qualified purchase.

To qualify you need to open a gold IRA account with them and your investment need to be large enough.

Unfortunately, I can’t tell you exactly how much you need to invest because that’s something you’ll need to discuss with a Priority Gold representative.

6- Excellent Buyback Policy

Priority Gold have an excellent buyback policy. It offers 3 buyback methods for previous customers.

Method 1- open market sale. You sell directly to the public or through online auction platforms at a price you set. Takes the most time and effort but yields the highest return.

Method 2- immediate Liquidation. Priority Gold buys your metal back at the current wholesale bid price, then sells it to a national wholesaler. It’s the fastest option and works best for bullion products. It’s also available for Investment Grade and Numismatic Coins, though those will generally fetch a lower price compared to the other two buyback methods.

Method 3- Consignment Sale. Priority Gold sells your product on your behalf at current market price, charging an 18% consignment fee. This option is only available for Investment Grade or Numismatic Coins (not bullion) that were originally purchased from Priority Gold and held for at least 60 months (5 years).

It’s best suited for clients who aren’t in a rush and want to maximize their return.

7- Excellent Customer Support

Priority Gold have excellent customer support. You can contact them via email, via phone, via their website’s contact form or even via their X profile.

Contacting them by phone is your fastest option, followed by writing to them via contact form and email.

4 Cons and Complaints to Opening a Gold IRA With Priority Gold

The cons to Priority Gold are that this company has faced one lawsuit from a former employee over a labor dispute, but no customer lawsuits, which is a positive sign for investors.

Second, Priority Gold doesn’t offer Bitcoin or cryptocurrency IRA options, nor does it trade exotic precious metals like rhodium or iridium and base metal products like copper.

Additionally, Priority Gold enforces a strict no-refund policy, with the only exception being counterfeit coins reported within 90 days of purchase, after which no refunds are issued regardless of circumstances.

The bottom link is that Priority Gold has its share of flaws, but you don’t have to worry about gold IRA frauds and tricks if you decide to work with them.

1- One Previous Lawsuit Against the Company

Priority Gold have been sued, once. It’s a Labor and Employment lawsuit filed against this company by a former employee.

Getting sued is obviously not good, but from your perspective as a potential investor it’s better for a gold investment company to be sued by a former employee than by a former customer.

So far no customer has ever sued Priority Gold, which is a good sign.

2- No Bitcoin IRA Option Available

Priority Gold isn’t a Bitcoin IRA company. You won’t be able to add Bitcoin and other cryptocurrencies to your retirement portfolio if you decide to open a gold IRA account with them.

3- No Exotic Precious Metals Available

Priority Gold only sells the four most popular precious metals (gold, silver, platinum and palladium). It doesn’t sell more exotic noble metals like rhodium, osmium, ruthenium and iridium.

It also doesn’t sell base metal bullion like for example JM Bullion does (JM Bullion sells copper bullets, bullion and rounds).

4- Strict Refund Policy

Priority Gold have a strict refund policy. They don’t give out refunds at all except in cases you find counterfeit coins within the coins you bought.

In that case you’ll receive replacement coins or a refund for those fake coins but only if you reported them to Priority Gold within the first 90 days of your purchase.

There will be no refunds after 90 days even with counterfeit coins.

Priority Gold Review- Legit or Scam? Pros, Cons, Fees and Customer Reviews Included (Conclusion)

Priority Gold is a reputable U.S. precious metals dealer offering gold, silver, platinum, and palladium for direct investments and IRAs.

It holds an A+ BBB rating and 500+ positive customer reviews praising its transparent, no-pressure service. Gold IRA fees include a $50 setup, $100 annual storage, and $100 annual service fee, with first-year costs covered for new customers.

The company partners with trusted institutions like Strata Trust and Delaware Depository for account management and storage.

Drawbacks include a strict no-refund policy, no cryptocurrency options, and no exotic metals. Priority Gold has never faced a customer lawsuit, a strong confidence indicator.

My Priority Gold review for 2026 is over.

References:

• Priority Gold BBB profile- https://www.bbb.org/us/tx/dallas/profile/gold-sellers/priority-gold-0875-91341828
• Priority Gold disclaimer- https://prioritygold.com/disclaimer/
• Priority Gold buyback policy- https://prioritygold.com/buy-back-policy/
• Priority Gold Trustpilot profile- https://www.trustpilot.com/review/www.prioritygold.com
• Priority Gold Trustlink profile- https://www.trustlink.org/Reviews/Priority-Gold-207172063