Goldco Precious Metals Review 2026- Scam or Legit? Fees. Pros, Cons and Customer Reviews and Ratings Included

Welcome to my Goldco Precious Metals review for 2026.

Goldco Precious Metals is a legitimate, California-based precious metals company founded in 2006 by Trevor Gerszt. It specializes in selling Gold IRAs to Americans and direct purchases of gold and silver.

Goldco holds an A+ BBB rating and strong reviews across consumer watchdog platforms. They also partner with reputable custodians, including Equity Trust and STRATA Trust, and depositories such as Delaware Depository and Brink’s Global Services.

Goldco’s key strengths include a competitive buyback guarantee, knowledgeable customer support, and a free metals incentive of 5–10% on qualifying IRA purchases. However, the company has notable limitations: a restrictive fee waiver policy lasting only one year, a strict no-refund policy, and a narrow product range limited exclusively to gold and silver.

Investors seeking platinum, palladium, rare coins, exotic metals, or cryptocurrency IRAs will need to look elsewhere.

Overall, Goldco is a solid but specialized option best suited for straightforward gold and silver IRA investing.

What is Goldco Precious Metals? Are They a Scam or a Legitimate and Reputable Gold IRA Company?

Goldco Precious Metals is a top-rated, reputable and legitimate California-based financial services company specializing in wealth protection through precious metals. Founded in 2006, Goldco helps American clients and investors purchase physical gold and silver or roll over eligible retirement accounts into self-directed precious-metals IRAs with the goal of portfolio diversification and long-term wealth preservation.

Goldco Precious Metals isn’t a scam. This company has helped clients place more than $3 billion in precious metals and has accumulated 8,000+ five-star customer reviews, with its stated mission being one of “protecting American’s retirement savings with gold and silver”.

Name	Goldco Precious Metals
Website	https://goldco.com/
Date founded	2006
Location	24025 Park Sorrento, Suite 210, Calabasas, California, 91302
CEO	Trevor Gerszt
Precious metals	Gold and silver.
Industry and service focus.	Gold coins, gold IRA, platinum coins, precious metals investing, silver coins, silver IRA.
Endorsements	Sean Hannity, Tom Selleck, Chuck Norris, Dennis Quaid, Ben Stein, Donald Trump Jr.

Who Owns Goldco Precious Metals? Who’s the CEO?

Trevor Gerszt is the owner of Goldco Precious Metals. He founded Goldco in 2006 and serves as the company’s CEO. Under his leadership Goldco Precious Metals grew into one of the leading U.S. firms specializing in gold and silver Individual Retirement Accounts (IRAs) and the sale of physical precious metals.

Gerszt helped expand the accessibility of self-directed precious metals IRAs by developing educational resources and customer-service processes that simplified investing in physical gold and silver for retirement accounts.

Does Goldco Precious Metals Have a BBB Profile? What’s Their Score and Rating?

Yes, Goldco Precious Metals has a BBB (Better Business Bureau) profile and their rating is A+ based on 1689+ customer reviews. Goldco Precious Metals was accredited by the BBB on 12/8/2011 and BBB has registered Goldco under Precious Metal Dealers, Bullion Coin Dealers categories.

How to Open a Gold IRA With Goldco Precious Metals?

To open a gold IRA with Goldco Precious Metals first you need to decide between a Traditional or Roth Gold IRA. Most people opt for a Traditional Gold IRA to use their pre-tax retirement savings. You’ll need a Roth gold IRA if you’re rolling over from a Roth account.

Next, decide on a funding source. A Traditional gold IRA can’t be funded from Roth accounts, while a Roth gold IRA accepts rollovers from both pre-tax and Roth accounts.

Next, pick a custodian to manage your gold IRA. Goldco works with reputable custodians like Equity Trust Company, STRATA Trust Company and Self Directed IRA Services, Inc and Goldco will connect you with your preferred custodian during the account opening process.

Next step is funding your gold IRA account. You can do a fund transfer or rollover and have your money available in just a few short days. 401(k), 403(b), TSP, savings or IRA accounts can all be rolled over or transferred, and those rollovers and transfers normally happen without tax consequences.

Final step is selecting, purchasing and properly storing your IRA precious metals. Not all gold coins are IRA-eligible but Goldco’s staff will assist and point you to IRA-approved gold coins and bars.

Your IRA custodian legally administers the metals and store them at an IRA-approved depository. Goldco Precious Metals works with Delaware Depository and Brink’s Global Services to store precious metals for their clients. These facilities are IRS-approved, fully insured, and built to meet and exceed the strict security requirements for Gold IRA assets.

What’s the Minimum Investment Requirement to Open a Gold IRA Account With Goldco Precious Metals?

$25,000 is the minimum investment amount required to open a gold IRA account with Goldco Precious Metals. $25,000 is a happy medium between companies that ask $50,000 to open a gold IRA account and those that ask $5,000 or even $2,000 to open an account.

Check out Bishop Gold Group if you want to work with a legitimate and reputable US gold investment company. Bishop Gold Group is a legitimate gold IRA provider that asks for $10,000 investment to open a new gold IRA.

What are the Fees for Opening a Gold IRA Account With Goldco Precious Metals?

Goldco Precious Metals’ fees are $325 for the first year and $275 for each year afterwards. You can save $50 per year if you pick non-segregated storage over segregated storage. Then you fees will be $225 per year.

	Cost	Details
Account setup fee	$50 (once)	/
Custodian setup fee	$125 per year + ($125 every year)	Charged by your chosen custodial service.
Storage fee	$150 per year for segregated storage. $100 per year for non-segregated storage.	Charged by your chosen depository servicy.

Goldco Precious Metals’ fees and pricing structure are flat and don’t change as the value of your IRA changes. You always pay the same regardless of your gold IRA investment’s size.

Goldco Precious Metals Complaints, Customer Reviews and Testimonials

Goldco Precious Metals has accumulated thousands of positive customer reviews and testimonials along with a handful of complaints on major consumer watchdog websites.

Consumer Watchdog Websites	Number of reviews	Score	Number of complaints in the past 12 months
BBB	1,689+	A+	None or very few complaints
Trustpilot	1,785+	4.4/5	None or very few complaints
ConsumerAffairs	1,805+	4.6/5	Decent number of negative customer reviews.
Google My Business	3,551+	4.8/5	Decent number of negative customer reviews.
Trustlink	253+	5/5	None or very few complaints
Yelp	50+	2.8/5	None or very few complaints

What is Goldco Precious Metals’ TrustPilot Score? Are the Customer Reviews and Rating Positive or Negative?

Goldco Precious Metal’s TrustPilot score is 4.4/5 based on 1,785+ customer reviews (as of writing my Goldco review for 2026). Nearly all customer reviews are positive with only a handful of complaints, negative reviews and testimonials.

What is Goldco Precious Metals’ ConsumerAffairs Score? Are the Customer Reviews and Rating Positive or Negative?

Goldco Precious Metal’s ConsumerAffairs score is 4.6/5 based on 1,805+ customer reviews (as of writing my Goldco review for 2026). Nearly all customer reviews are positive with only a handful of complaints, negative reviews and testimonials.

What is Goldco Precious Metals’ Trustlink Score? Are the Customer Reviews and Rating Positive or Negative?

Goldco Precious Metals’ TrustLink score is 5/5 based on 253+ customer reviews (as of writing my Goldco review for 2026). Nearly all customer reviews are positive with only a handful of complaints, negative reviews and testimonials.

What is Goldco Precious Metals’ Google Business Profile Score? Are the Customer Reviews and Rating Positive or Negative?

Goldco Precious Metals’ Google Business Profile score is 4.8/5 based on 3,551+ customer reviews (as of writing my Goldco review for 2026). Nearly all customer reviews are positive with only a handful of complaints, negative reviews and testimonials.

What is Goldco Precious Metals’ Yelp Profile Score? Are the Customer Reviews and Rating Positive or Negative?

Goldco Precious Metals’ Yelp profile score is 2.8/5 based on 50+ customer reviews (as of writing my Goldco review for 2026). Roughly 60% of customer reviews are positive and 40% are negative or very negative.

Goldco Precious Metals Customer Reviews and Testimonials- A Snapshot

Goldco Precious Metals’ customer complaints are scattered across multiple consumer watchdog websites. Below is a snapshot of a customer sentiment towards this gold dealer company.

Here’s a Goldco’s customer who complains about the company’s excessive fees and slow customer support which cost them a lot of money.

Here’s a Goldco customer that complains about high fees/markup for the gold and silver products they bought. The gist of this complaint is that Goldco sells gold and silver for a much higher price compared to the spot price of these metals at the moment of selling.

Here’s a Goldco customer who thinks Goldco is a scam because have huge premiums on products (84% on gold and 152+% on silver compared to the industry’s standard of 3-7% on gold and 10-2-% on silver) and because they customer support has become unresponsive once the customer completed their transaction.

Here’s a Goldco Precious Metals customer who complains about high product markups (according to them double the spot price) and nontransparent metal buy-back policy.

Here’s another Goldco customer who complains of their high product premiums and the impossibility of making a profit with Goldco’s products.

Here’s a Goldco Precious Metals customer who complains and describes Goldco as dishonest and poorly managed, alleging undisclosed fees despite assurances otherwise. They complain about inconsistent policies, changing representatives, difficulty calculating required minimum distributions (RMDs), unresponsive email support, and poor customer service. Overall, this customer regret choosing Goldco and strongly advise others to avoid doing business with it.

What Are Goldco Precious Metals’ Customer Reviews on Reddit?

Goldco Precious Metals’ customer reviews on Reddit are almost nonexistent compared to the abundance of fake reviews clogging up the internet and influencing retirees and investors who don’t know better.

Here’s an obvious “honest” review of Goldco where someone allegedly bought from Goldco and is glade they did. The post is full of affiliate links promoting Goldco for a fee. It’s an untrustworthy Goldco Reddit fee.

Here’s another fake Goldco review where the “honest reviewer” preys on people’s fears about the economy and their financial stability.

Luckily, people in the comments section have noticed this is a paid Goldco’s review.

And here’s a a Reddit thread where people complain about Goldco’s aggressive ads that prey on the people’s financial insecurities and worries about the future.

4 Pros to Buying Precious Metals from Goldco Precious Metals

Working with Goldco Precious Metals offers four notable advantages for precious metal investors. First, Goldco partners with well-established institutions including Equity Trust, STRATA Trust, and GoldStar Trust for custody, and Delaware Depository, Brink’s Global Services, and Texas Depository for storage.

Second, the company’s “Highest BuyBack Guarantee” provides clients with a convenient way to liquidate holdings at current market prices, though buyers of premium coins should note that buyback values typically reflect melt value rather than the original retail premium paid.

Third, Goldco is also praised for its knowledgeable and accessible customer support team, reachable via dedicated phone lines for new and existing clients.

Fourth, the company incentivizes larger investments with a free metals offer. 5% back on IRA purchases between $50,000 and $99,999, and 10% back on purchases of $100,000 or more, making it an attractive option for substantial investors.

Pro 1- Goldco Works With Reputable Custodians and Depositories When Opening Gold IRAs

Goldco Precious Metals isn’t a custodian service. Nor are they a gold IRA depository. Instead, Goldco works with reputable custodial and depository services and facilities.

The custodians Goldco Precious Metals works with are listed below.

• Equity Trust Company.
• STRATA Trust Company.
• GoldStar Trust Company.

Goldco’s custodial services partners are all IRA-approved. They help you administer your IRA, report to IRA to ensure 100% legal compliance, manage your account and coordinates storage with the precious metal depository you chose.

The depositories Goldco Precious Metals works with are listed below.

• Delaware Depository.
• Brink’s Global Services.
• Texas Depository.

Goldco’s depository services partners are all IRA-approved. They help you store bullion (segregated or non-segregated storage), provide insurance and secure your retirement assets in their secure storage vault.

Pro 2- Generous Buyback Policy

Goldco offers a “Highest BuyBack Guarantee,” allowing clients to sell precious metals back to the company at competitive, current market prices. This program provides liquidity and avoids the need for Goldco’s clients to find third-party buyers, generally focusing on wholesale bid prices rather than original retail prices.

Pro 3- Excellent Customer Support

Goldco Precious Metals has an excellent customer support. Their staff is knowledgeable about precious metal investing and always ready to help both long term customers and Americans who never invested and are just learning the ropes.

Contact Goldco Precious Metals via (855) 450.1394 as a new customer or for simple inquiries.

Contact Goldco Precious Metals via (855) 472.8494 if you’re an existing customer.

This company also has a contact form you can submit to and then wait for their reply.

Pro 4- Free Silver for Qualified Purchases Available

Goldco Precious Metals has one of the best free silver offers among all U.S. gold investment companies. Their offer is that for IRA purchases between $50,000 and $99,999 you get 5% of free silver or gold on top of the bullion you’re buying.

For example, for a $75,000 gold IRA you get $3,500 in free silver.

For IRA purchases between $100,000 and above you get 10% of free silver or gold on top of the bullion you’re buying.

For example, for a $200,000 gold IRA you get $20,000 in free silver.

7 Cons and Complaints To Working With Goldco Precious Metals

Goldco Precious Metals has seven drawbacks worth considering before investing. First, the company has faced lawsuits from both former customers and employees, though this isn’t uncommon in the industry. Second, their fee waiver policy is limited, only applying to accounts over $25,000 and lasting just one year, compared to competitors like Augusta Precious Metals which offers up to ten years of fee waivers.

Third, Goldco has a strict no-refund policy, with all sales considered final except in cases of transit damage or theft. Fourth, the company’s product range is also restricted. They deal exclusively in gold and silver, offering no exotic metals such as rhodium or osmium, no platinum or palladium, no rare numismatic coins, and no cryptocurrency IRA options.

Fifth, investors seeking a broader portfolio including Bitcoin IRAs, rare coins, or platinum and palladium products need to look at alternative companies such as iTrustCapital, Noble Gold, or Priority Gold.

Sixth and seventh Goldco con is that they don’t sell numismatic coins and palladium and platinum coins and bars.

Con-Complaint 1- Several Customer Lawsuits Filed Against Goldco Precious Metals

Goldco Precious Metals has been sued several times by former customers and former employees. This is isn’t huge news as eventually every precious metal company gets sued for something if they last long enough.

But it’s worth knowing about Goldco’s lawsuits and I’m mentioning it here to make my Goldco review more complete.

Con/Complaint 2- Poor Fees Waiver Policy

Goldco Precious Metals has a poor fee waiver policy for new customers. They don’t waive fees for new customers unless their investment is large enough (>$25,000). And even then Goldco only waives the fees for one year for their customers.

Compare that to Augusta Precious Metals which waives fees for up to ten years on qualified accounts.

Con/Complaint 3- No Refund Policy

Goldco Precious Metals doesn’t have a customer-friendly refund policy. The company doesn’t issue refunds to customers and all sales are final once signed.

However, Goldco refunds their customers in case the precious metals are damaged or stolen during transit. The exclusion to this rule is that there’ll be no refund if the customer instructed the delivery service to leave the parcel unattended or to deliver it to another person.

According to Goldoco’s Terms & Conditions page:

“All metals shipped by Goldco are fully insured. If Goldco determines that any item(s) purchased by a customer have been lost or stolen while in transit to the customer by common carrier, Goldco will, in its sole discretion, either refund to the customer the full purchase price for such lost item(s) or replace such item(s). Customer agrees that this shall be the customer’s sole and exclusive remedy for any losses resulting from items lost or stolen in transit. However, should a customer provide any carriers or delivery service with instructions to leave parcels un-attended or if a customer has given them instructions to leave their package with another person or drop off location, Goldco will not accept responsibility in the event of any loss.”

Con/Complaint 4- No Exotic Precious Metals Available

Goldco Precious Metals doesn’t sell exotic precious metals like osmium, ruthenium, rhodium and iridium. Instead, they focus on selling only gold and silver, the two most popular noble metals among investors in the world.

You can find coins and even bars made from osmium, ruthenium, rhodium and iridium, but the supply is scarce as these metals are far rarer than gold and especially silver.

Con/Complaint 5- No Bitcoin IRA Option Available

Goldco Precious Metals aren’t a Bitcoin IRA company. This means you won’ be able to buy Bitcoin or any other crypto and include it in your new gold IRA account.

Take a look at iTrustCapital if you want to buy Bitcoin or any other cryptocurrency to include in your gold IRA account. iTrustCapital is a legitimate company that specializes in opening Crytpo IRAs (and gold IRAs) for clients.

Con/Complaint 6- No Rare Coins Available

Goldco Precious Metals doesn’t sell rare coins with numismatic value. This means you won’t be able to buy rare coins with high numismatic value from them.

Take a look at Noble Gold Investments if you want to buy rare coins at the same time of opening your gold IRA account. Noble Gold Investments (Noble Gold IRA) is a legitimate gold IRA company that sells gold, silver, platinum and palladium products to American investors looking to open gold IRAs and also buy precious metal bullion outside of their IRA accounts.

Con/Complaint 7- Lack of Platinum and Palladium Products

Goldco Precious Metals doesn’t sell platinum and palladium coins and bars. They’re exclusively gold and silver dealer company.

Take a look at Priority Gold if you’re interested in buying platinum and palladium coins and bars. Priority Gold is a legit and reputable precious metal investment company that helps Americans diversify their retirement portfolio with gold, silver, platinum and palladium.

Goldco Precious Metals Review 2026- Scam or Legit? Fees. Pros, Cons and Customer Reviews and Ratings Included (Conclusion)

Goldco Precious Metals is a legitimate, California-based gold and silver investment company with A+ BBB rating founded in 2006 by Trevor Gerszt.

The company specializes in Gold IRAs, partnering with reputable custodians and depositories to secure client assets. Key advantages include a competitive buyback guarantee, strong customer support, and a free metals incentive of 5–10% on larger IRA purchases.

Goldco’s drawbacks include a limited one-year fee waiver, a strict no-refund policy, and a product range restricted exclusively to gold and silver — no platinum, palladium, rare coins, or crypto IRAs.

Goldco Precious Metals is best suited for investors focused solely on gold and silver.

References.

• Trevor Gerszt (Owner and CEO of Goldco Precious Metals)- https://www.linkedin.com/in/goldcopreciousmetals/
• Goldco Precious Metals refund policy and Terms and Conditions- https://goldco.com/terms-and-conditions/
• Goldco Precious Metals Trustpilot profile, customer reviews and ratings- https://www.trustpilot.com/review/goldco.com
• Goldco Precious Metals Trustlink profile, customer reviews and ratings- https://www.trustlink.org/Reviews/Goldco-206527051
• Goldco Precious Metals BBB Profile and Customer reviews/ratings- https://www.bbb.org/us/ca/calabasas/profile/precious-metal-dealers/goldco-1216-100109958/customer-reviews
• Goldco Customer Reviews on ConsumerAffairs- https://www.consumeraffairs.com/finance/goldco-precious-metals.html
• Goldco Customer Reviews on Yelp- https://www.yelp.com/biz/goldco-hidden-hills
• My Honest Review of Goldco What you need to know before investing- https://www.reddit.com/r/IRAWealthStrategies/comments/1ioq6a8/my_honest_review_of_goldco_what_you_need_to_know/