Quillbot Customer Support Guide for 2023- Learn how to Contact Quillbot AI Team to Get Help

Disclosure (full version- https://nikolaroza.com/affiliate-disclosure/): Some of the links you’ll encounter are affiliate links. If you click and buy something, I may get a commission. Thank you! 

Are you looking for ways to contact Quillbot customer support?

My guide below shows you how to ask the Quillbot AI team for help.

Let’s go!

Quillbot customer support guide
Quillbot customer support guide

Does Quillbot Have Customer Support?


Quillbot does have customer support. And it’s excellent as I had a few problems with Quillbot that they helped me solve really quickly.

You can get help from Quillbot by perusing their knowledge center, and if that’s not enough, you can send them a message within the Quillbot dashboard.

Learn below exactly how.

What are the Ways to Get Help From Quillbot?


The two best ways to get help from Quillbot are to peruser their helpful knowledge center and to contact Quillbot support directly.

#1- Using Quillbot Help Center Tutorial


Quillbot Help Center

You find solve almost any problem you have with Quillbot by perusing their Help Center.

To use it, click here and you’ll land on the landing page for their Help Center.

Now, these articles are divided into sections (categories) and you need to pick one based on the type of problem you have.

  • Paraphraser guide;
  • Summarizer guide;
  • Citation generator;
  • Co-Writer;
  • Plagiarism Checker;
  • User account;
  • Premium account;
  • How to use Quillbot;
  • Troubleshooting;
  • Extensions;
  • Data privacy and security;
  • Frequently asked questions.

Note: you can also access Quillbot Help Center from within the Quillbot dashboard

Access Quillbot Help Center from dashboard

#2- Contacting Quillbot Support (Tutorial)


How to contact Quillbot customer support in 2023?

  • Step #1– go to Quillbot and click on the “Contact us” button;
  • Step #2– add your name and email and ask your question;
  • Step #3– send the question and wait for the response.

More details are below!

Here’s how to contact Quillbot support to get help.

First, go to Quillbot and click on the Email icon in the left sidebar.

Contatc Quillbot support via dashboard
Second, now you’re on the contact page where you can contact the Quillbot support team. Add your name, and email, and ask your question in the designated field.

Quillbot contact support page

Third, submit your question and wait for Quillbot AI to respond.

That’s it!

Quillbot Customer Support Guide 2023 FAQ


Quillbot customer support faq
Quillbot customer support FAQ 2023

#1- What Should I Do if Quillbot is Not Working?

The first thing you need to do is clear the cache in your browser. This works 9/10 times. If that doesn’t work, try using Quillbot in incognito mode in your browser. Finally, if that doesn’t work, send a message to Quillbot support.

#2- Can I Trust Quillbot? Do They Store My Data?

You can trust Quillbot as neither they nor their partners store your data.

#3- What is the Best Way to Contact Quillbot to Get a Refund?

The best way to contact Quillbot to get a refund is via their contact page which you can find inside Quillbot’s dashboard.

#4- Whom to Contact if I Have a Problem With Quillbot Affiliate Program?

Don’t contact Quillbot customer support for problems with the Quillbot affiliate program. Quillbot partner program is hosted via PartnerStack so you need to log in to your account and click the “Messages” tab in the left sidebar. Then write a message to your affiliate manager.

Quillbot Partner Stack affiliate program

#5- Does Quillbot Offer Live Chat Support?

Quillbot does not offer live chat support.

Instead, you can contact them via email on their contact page.

#6- Does Quillbot Offer Phone Support?

Quillbot does not offer phone support.

Instead, you can contact them via email on their contact page.

#7- Does Quillbot Offer Support via Their Social Media Profiles?

Quillbot does not offer support via its social media profiles.

Instead, you can contact them via email on their contact page.

Quillbot’s social media profiles serve the brand to share updates about Quillbot and to engage their customers and potential customers.

#8- Do Users of Quillbot’s Free App Get Support?

Yes, even users who use Quillbot for free can access support via the dashboard and ask questions to the support staff.

Interested in trying Quillbot for free?

Read my Quillbot free trial guide next!

#9- What Other Paraphrasing Tools Offer Customer Support?

All other paraphrasing tools offer customer support.

In my guide to the top paraphrasing tools I cover these paraphrasing apps:

  • Quillbot;
  • Jasper AI;
  • Wordtune;
  • Hypotenuse AI;
  • Writesonic;
  • Rytr AI;
  • Paraphrase-Online;
  • Spinbot;
  • Duplichecker.

See how the tools compare on customer service:

Paraphrasing ToolLive ChatContact page/EmailHelp CenterSocial MediaPhone Support
Quillbot AINoYesYesNoNo
Jasper AIYesYesYesNoNo
WordtuneNoYesYesNoNo
Hupotenuse AINoYesYesNoNo
WritesonicYesYesYesNoNo
Rytr AINoYesYesNoNo
Paraphrase-OnlineNoYesNoNoNo
SpinbotNoYesYesNoNo
DuplicheckerNoYesYesNoNo

Pro tip: usually the best customer support comes from tools that are either already household names in the industry, or are growing really fast.

An excellent example of the latter is Jasper AI, one of the best AI writers on the market whose team is currently investing millions of dollars in their app. I use Jasper AI religions and I can attest their customer support is superb.

Jasper AI customer support is excellent
I got help via email from the Jasper AI customer support team

Learn more about Jasper AI in these guides:

#10- What Other Anti Plagiarism Tools Offer Customer Support?

All other anti-plagiarism tools offer customer support.

In my guide to the top plagiarism checkers I cover these anti-plagiarism apps:

  • Quillbot;
  • Jasper AI;
  • Wordtune;
  • Hypotenuse AI;
  • Writesonic;
  • Rytr AI;
  • Paraphrase-Online;
  • Spinbot;
  • Duplichecker.

See how the tools compare on customer service:

Paraphrasing ToolLive ChatContact page/EmailHelp CenterSocial MediaPhone Support
Quillbot AINoYesYesNoNo
CopyscapeNoYesYesNoNo
Grammarly PremiumNoYesYesNoNo
ScribbrNoYesYesNoNo
QuetextNoYesYesNoNo
UnicheckNoYesYesNoNo
PlagScanNoYesYesNoNo
Pre Post SEONoYesYesNoNo
Plagiarism DetectorNoYesYesNoNo

#11- What Other Grammar Checker Tools Offer Customer Support?

All other grammar checker tools offer customer support.

In my guide to the top grammar checker software I cover these grammar-checking apps:

  • Quillbot;
  • Grammarly;
  • Outwrite
  • Ginger Software
  • Language Tool;
  • WhiteSmoke;
  • ProWritingAid;
  • Hemingway App.

See how the tools compare on customer service:

Paraphrasing ToolLive ChatContact page/EmailHelp CenterSocial MediaPhone Support
Quillbot AINoYesYesNoNo
Grammarly PremiumNoYesYesNoNo
Hemingway AppNoYesNoNoNo
ProWritingAidNoYesYesNoNo
GingerNoYesYesNoNo
Outwrite AINoYesYesNoNo
WhitesmokeNoYesYesNoYes
Language ToolNoYesYesNoNo

#12- Can I Contact Quillbot to Get a Coupon Code?

You can contact Quillbot to ask for a coupon code. However, the chances of getting a coupon code like that are slim to none.

If you want to have a discount on Quillbot, read my Quillbot promo code guide next.

Or read my Quillbot review and Quillbot pricing guides next.

Quillbot Customer Support 2023 (Conclusion)


The best way to contact Quillbot support is via their contact page. There’s also a helpful help center to answer the simple queries you probably have. Quillbot support is fast and efficient.

Have questions?

LMK in the comment section below.

Nikola Roza

Nikola Roza is an affiliate marketer and blogger behind Nikola Roza- SEO for the Poor and Determined. He writes for bloggers who don't have huge marketing budgets and who still want to carve out a niche online and a better life for themselves. He's also passionate about precious metals IRAs and how to invest in gold and silver for a safer financial future. Learn about Nikola here, or read his blog posts and guides here.

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