Goldco Pros and Cons- Everything You Need to Know!

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Goldco rank among the top gold investment companies in the US.

But they’re not perfect. There are some flaws and cons you need to know about.

Read my Goldco pros and cons guide to learn all about it.

Use these jump links to get there faster:

Goldco Pros and Cons guide
Goldco Pros and Cons Guide

Goldco Pros


Goldco pros in 2024 are:

Old Gold Investment Company


Goldco are an old gold investment company. They’ve been in business for almost 20 years (founded in 2006 by Trevor Gerszt) at this point and it’s a true testament to their legitimacy.

In the gold IRA industry older almost always equals better, especially when the gold IRA provider in question also has thousands of positive customer reviews (as you’ll see right below).

Excellent Customer Reviews and Consumer Watchdog Websites Scores

Goldco are a highly rated company on the major consumer watchdog websites.

Their current (at the time I’m writing my Goldco pros and const article) scores are:

  • BBB– 4.81/5 based on 768 reviews.
  • Trustpilot– 4.8/5 based on 1262 reviews.
  • Trustlink– 5/5 based on 254 reviews.
  • Google My Business– 4.9/5 based on 2.238 reviews.
Goldco BBB score
Goldco BBB score- source
Goldco Trustpilot profile
Goldco Trustpilot profile- source
Goldco Trustlink profile
Goldco Trustlink profile- source
Goldco Google My Business profile
Goldco Google My Business profile

Easy Account Setup Process


It’s easy to set up your new gold or silver IRA account with Goldco. All you need to do is download their free gold IRA kit, get in touch with a sales agent (they’ll call you) and take it from there.

Next, you’ll fund your gold IRA account with 401(k), 403(b), TSP, savings or IRA accounts and then you’ll proceed to pick the precious metals items you want to possess.

The process is simple, and fast and one of Goldco’s representatives will walk you through every step of the process.

Goldco pro- easy account setup process
Goldco pro- easy account setup process

Purchase Gold and Silver Directly From Goldco


Goldco allow you to buy gold and silver bullion outside of your IRA account.

In that case, the precious metal you bought will be shipped to you using FedEx.

You can also send the precious metals to your depository of choice, or your account might qualify for free storage, a service Goldco provides to their customers who fulfil certain criteria.

One Goldco pro is that you can buy physical gold and silver from them
One Goldco pro is that you can buy physical gold and silver from them

Affordable Fees


Goldco are one of the more affordable options when it comes to opening a gold IRA account. This is because their fees are roughly ~10% lower than what other companies charge.

For example, to open an account with Augusta Precious Metals you need to shell out $250, while for Goldco the price is $230.

It’s only a $20 difference, but it’s not nothing.

Goldco’s fees are:

  • One-time setup fee– $50;
  • Annual custodian fee– $80;
  • Annual depository fee– $100 ($150 if you want to have your coins and bars segregated from other savers’s coins and bars).
Goldco FeesRecurring Yearly Payment
One-time set up fee- $50;No
Annual custodian fee- $80;Yes
Annual depository fee- $100.Yes
Annual depository fee, segregated storage- $150Yes
Shipping fee- free for orders over $500No
Transit insurance feeNo

Excellent Buyback Policy


Goldco have an excellent buy-back precious metals buy-back policy in place which serves as a form of customer protection in the face of unforeseen circumstances.

Goldco’s buy-back program allows investors to sell their gold and silver products back to the company at their initial price. This provides extra peace of mind and flexibility for investors and savers alike.

One Goldco pro is that they have a buyback policy in place
One Goldco pro is that they have a buyback policy in place- source

Note: Goldco’s buyback policy is special because they offer to buy back the precious metals you bought from them for the same price you paid.

This means you don’t lose any money with this transaction. Other gold investment companies usually either avoid buying back the gold and silver you bought from them or give you a much smaller sum of money for it.

First-Time Customer Bonuses


Goldco offer bonuses to first-time clients. The bonuses I’m talking about are a complete fee waiver for your first year and up to 10% back on any silver coin purchases (you can get up to $10 000 in free silver).

These bonuses make Goldco unique as most of their competitors don’t offer any freebies to new customers.

One Goldco pro is that they offer free silver to potential customers
One Goldco pro is that they offer free silver to potential customers

Supported By Celebrities


Similar to Augusta Precious Metals who’re supported by Joe Montana, Goldco have the support of Sean Hannity.

Sean is Goldco’s paid ambassador and also one of their satisfied customers.

Goldco Sean Hannity
Goldco Sean Hannity
Goldco Pros Guide- Everything You Need to Know! Click To Tweet

Goldco Cons


Goldco’s cons in 2024 are:

More details about Goldco’s cons are right below.

There is no Pricing of Products on Goldco’s Website


Goldco as a company doesn’t show you the price of their products directly on their website. Instead, to learn the price of the gold and silver items they stock you need to download their free gold IRA kit and then get in touch with one of the company’s sales agents.

Getting in touch is the easy part because they’ll call you over the phone.

Goldco con- no transparent pricing on their website
Goldco con- no transparent pricing on their website

Limited Refund Options


Goldco’s refund policy exists, but it leaves much to be desired. Namely, with Goldco, the only way to get a refund for your precious metals is when said bullion gets stolen or is lost during transport.

In that case, Goldco will either reimburse your money, or they’ll send you replacement bullion of equal worth.

One Goldco con is their limited money back policy
One Goldco con is their limited money back policy Source

The bottom line is that you can’t request a refund from Goldco, except in some edge cases. Compare that to Augusta Precious Metals’s refund policy where you (as a first-time customer) have 7 days to change your mind and get a full refund.

Learn more about this Augusta Precious Metals company by reading my Augusta Precious Metals review and my Augusta Precious Metals pros and cons guide next.

You can also check out how Goldco and Augusta compare in my Goldco vs Augusta Precious Metals guide here.

Limited Payment Options are Available


Goldce offer very limited payment options when it comes to cash gold and silver purchases. Namely, you can only pay via checks or write transfers. It’d be great if more payment options were available, for example, PayPal.

Goldco con- limited payment methods for gold and silver cash purchases
Goldco con- limited payment methods for gold and silver cash purchases

Note: Goldco also let you open a gold IRA account with them. You can fund your gold IRA account by rolling over assets from your existing retirement accounts. For example, 401(k), 403(b), TSP, savings or IRA accounts.

These IRA rollovers don’t incur any tax penalties.

You Can’t Purchase Platinum and Palladium With Goldco


Goldco are a strictly gold and silver IRA company.

They don’t sell platinum and palladium products despite these being popular precious metals with savers and investors.

Goldco con- they don't sell platinum and palladium products
Goldco con- they don’t sell platinum and palladium products

Note: not selling platinum and palladium products is common for gold IRA companies in the US. For example, Goldco’s competitor American Hartford Gold also doesn’t offer products made from these types of precious metals.

Learn more about American Hartford Gold by reading my American Hartford Gold pros and cons guide here.

You can also read my review of American Hartford Gold here.

Also, see how Goldco and AHG compare in my Goldco Precious Metals vs American Hartford Gold guide here.

Hidden Margins (Markup)

Goldco don’t say clearly anywhere on the site what their markup (margin) is on the gold and silver items they stock and sell. Even though their markup is probably similar to the other gold IRA companies’ it’s still not listed on their website.

Compare that to Augusta Precious Metals, who clearly disclose their markup on their disclosure page.

Augusta Precious Metals margins and markup

No Bitcoin IRA Options


Goldco is not a Bitcoin IRA company. They’re a strictly gold and silver IRA dealer.

Visit my guide to the best crypto IRA companies next if you’re looking to open a Bitcoin IRA account.

Or read my iTrustCapital review to learn what this excellent crypto IRA company can do for you.

Not an Online Gold Dealer


Goldco are a precious metals dealer. But they’re not an online gold dealer.

If you want to order gold and silver from Goldco you’ll first need to download their free gold IRA kit and start from there.

Goldco free gold IRA kit
Goldco free gold IRA kit

Decent Number of Complaints on BBB


Goldco has gotten a decent number of BBB complaints over the years (accredited in 2011).

They’ve gotten 48 complaints in the last 3 years, and it seems like most of them have been resolved successfully and amicably between the customers in question and Goldco.

That number of complaints is slightly concerning, especially when you look at Augusta Precious Metals’s BBB profile where they have only a handful of negative feedback.

But on the other hand, the fact that these complaints are all successfully resolved tells me (and you) that Goldco is a legitimate gold investment company. You can read my Goldco Precious Metals review to learn more about this topic.

Goldco con- BBB profile complaints
Goldco con- BBB profile complaints
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Goldco Pros and Cons (Conclusion)


My Goldco pros and cons guide is over.

Did you learn something new?

Goldco are an excellent gold and silver IRA company but you need to be informed if you’re going to invest with them, or any other company.

LMK what you think in the comment section below.

Nikola Roza

Nikola Roza is a blogger behind Nikola Roza- SEO for the Poor and Determined. He writes for bloggers who don't have huge marketing budget but still want to succeed. Nikola is passionate about precious metals IRAs and how to invest in gold and silver for a safer financial future. Learn about Nikola here.

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